Boost Your Ticket Average with Suggestive Selling: A Guide for Online Orders

In the competitive world of online food ordering, increasing your average ticket size can significantly boost your revenue. One effective strategy to achieve this is through suggestive selling. This technique involves recommending additional items to customers as they place their orders, encouraging them to add more to their cart.  Imagine a customer orders a pizza online. As they proceed to checkout, a prompt suggests adding garlic knots, a beverage, or a dessert. This gentle nudge can lead to higher order values and a more satisfying customer experience. If you aren't using suggestive selling, you're losing out on potential sales on every order.

Thrive POS’s Thrive Control Center includes robust suggestive selling options. For example, when a customer orders a pizza, the system can automatically suggest an order of garlic knots if they haven’t been added already.  By incorporating suggestive selling into your online ordering process, you can enhance the customer experience while boosting your revenue. These features can be set for individual items or entire menu departments, making it easy to customize and optimize based on your offerings.