Boost Your Ticket Average with Suggestive Selling: A Guide for Online Orders

In the competitive world of online food ordering, increasing your average ticket size can significantly boost your revenue. One effective strategy to achieve this is through suggestive selling. This technique involves recommending additional items to customers as they place their orders, encouraging them to add more to their cart.  Imagine a customer orders a pizza online. As they proceed to checkout, a prompt suggests adding garlic knots, a beverage, or a dessert. This gentle nudge can lead to higher order values and a more satisfying customer experience. If you aren't using suggestive selling, you're losing out on potential sales on every order.

Benefits of Suggestive Selling

• Increased Revenue:
  By recommending complementary items, you can easily increase the average order size.
• Enhanced Customer Experience:
  Offering suggestions based on their order makes the process smoother and more enjoyable for customers.

Benefits of Suggestive Selling

• Appetizers:
  Suggest popular starters like garlic knots or mozzarella sticks.
• Beverages:
  Recommend a soda or a specialty drink to go with their meal.
• Desserts:
  Highlight sweet treats that complement their order.
• Extra Sauces:
  Offer additional sauces or dips that pair well with their food choices.
  
  

 

Thrive POS’s Thrive Control Center includes robust suggestive selling options. For example, when a customer orders a pizza, the system can automatically suggest an order of garlic knots if they haven’t been added already.  By incorporating suggestive selling into your online ordering process, you can enhance the customer experience while boosting your revenue. These features can be set for individual items or entire menu departments, making it easy to customize and optimize based on your offerings.

Do It Yourself

Setup Guide

By following our step-by-step setup guide, you will have the tools and knowledge needed to effectively incorporate suggestive selling techniques into your Thrive POS system. With just a few steps you can start increasing your ticket averages and ultimately boost your overall sales.  Let's get started on optimizing your POS system for success!