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How to Make the Delivery Experience Customer Centric
Making up With Customers: Luring People Back in After a Negative Experience
Let’s be honest for a moment. Painfully honest. Sometimes, despite your best efforts, a ...
Improving Employee Performance: Your Staff & Your POS System
A delivery restaurant’s point-of-sale system is one of its most important tools. As with ...
Team Building 101: Reducing Pizzeria Employee Turnover
Sighing, Todd hung up the phone. Another crew member quit. That made three in the last ...
The Awkward Truth About Social Media and Restaurants: Why it’s Easy to Get it Wrong (And What You Can do About It)
Please sit down. We need to have a talk. It’s about your social media engagement.
A Slice of the Pie: How Local Engagement Boosts Sales ANDMakes a Difference
There is an old saying that a rising tide lifts all boats. Research has proven this to be ...
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
Nina and John went out to dinner one night with friends. As usual, at the end of the ...
A Cut Above The Rest: How Hiring Quality Drivers Builds Customer Loyalty
Let’s get real for a moment. Customer loyalty is not guaranteed, no matter how good your ...
Bytes to Eat: Online Ordering Solutions for Pizzerias
As any good comedian will tell you, delivery is everything. And when it comes to food ...